Help Centre
Welcome to our Help Centre. We hope you can find what you need in the articles below but if you're still stuck please get in touch using the contact form.
Subscriptions
Can I easily cancel my subscription?
Yes, you can easily cancel your subscription by logging into your account.
Can I manage my subscription preferences?
Yes. Good Sense has flexible subscription management options. You can track your most recent shipment, adjust your delivery date, and set your preferred cadence by logging into your account.
Products
Below are some of are common questions about our product.
What is Good Sense - Daily Hydration?
Good Sense is a functional hydration supplement that combines natural electrolytes with a potent adaptogenic blend of functional mushrooms and plants that help you focus, balance your mood, boost your blood flow and support your immunity.
What's the difference between Good Sense and other electrolyte drinks?
Most electrolyte formulas are packed with sugar and gut-disrupting artificial ingredients and don’t contain all the necessary electrolytes.
In addition to providing a clean and natural source of electrolytes, Good Sense contains a potent adaptogenic blend of functional mushrooms and plants that help you focus, balance your mood, boost your blood flow and support your immunity.
Does Good Sense contain caffeine?
No. So enjoy Good Hydration wherever it fits into your routine best.
Is Good Sense vegan?
Yes. Good Sense is vegan and does not contain any animal-derived ingredients.
Delivery & Returns
Delivery Info
We ship all our orders from the UK and deliver worldwide. Order before 12pm for same day dispatch.
UK
Royal Mail 48hr Tracked - £3.50
- Estimated delivery 2-3 days
- Free Delivery available for orders above £30
Europe
Royal Mail Tracked - £10
- Estimated delivery 5-7 working days
Australia
Royal Mail Tracked - £10
- Estimated delivery 7-9 working days
Rest of World
Royal Mail Tracked - £15
- Estimated delivery 7-9 working days
Please be aware you may need to pay customs / duties on imports.
Returns
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unopened. You’ll also need proof of purchase, for example your order number or order confirmation email.
Please use the contact form on this page or email hello@getgoodsense.com with your email address and order number.
It is the customers responsibility to pay for the return for any unwanted items. We recommend using a tracked service for this.
For more information head to our Returns Policy
Faulty or missing items
If you have faulty or missing items in your order please use the contact form on this page or email hello@getgoodsense.com with your email address and order number and we'll sort out a solution for you right away.